At Infinity Tax and Financial Planning, our tax preparation services are designed to focus on your long-term financial goals as well as reducing your tax liability as best as possible. Infinity is not able track your refunds and returns after it has been submitted as the return then enters the IRS's internal processing system which we do not have access to. The IRS provides two options to receive your refund: electronic deposit into the bank account of your choosing OR paper check mailed to your residence. Prior to submitting your tax return, our advisors will verify the account information provided and your preferred refund delivery method.

Tax returns that were electronically filed typically have a 2-to-4-week turnaround time for refunds to be deposited/mailed to you. Amended returns can take much longer to process - up to six months! If you feel that you should have received your refund and have not yet done so, please refer to the below contact information for guidance on processing updates. As the taxpayer, you have some online and in-person resources available to track the processing status of your tax return refund for both the IRS and Alabama:

 

IRS Where's My Refund: 

CLICK HERE to track the status of your tax refund.

You will need: The filing year, your social security number, and the anticipated refund amount.

IRS Amended Return - Where's My Refund: 

CLICK HERE to track the status of your tax refund.

You will need: The filing year, your social security number, and the anticipated refund amount.

Alabama Where's My Refund:

CLICK HERE to track the status of your tax refund for Alabama:

You will need: The filing year, your social security number, and the anticipated refund amount. 

Alabama Amended Return - Where's My Refund:

Currently, Alabama Department of Revenue does not have a website to track amended return processing updates. You will need to call the AL Dept. of Revenue directly.


IRS and State Refunds & Balances Due:

Infinity does NOT make early refund deposits for you, nor can we track the status of your refund within the IRS processing system. Infinity does NOT handle any IRS or State tax balances due on your behalf. We are more than happy to help you make the payment during your pickup appointment, or feel free to use the below instructions to make a payment online.

  • Pay Your IRS Balance
    1. Go to the IRS payment portal: IRS Payment Link
    2. Choose a payment method:
      Direct Pay (bank account) - No Fees
      Credit/Debit Card or Digital Wallet - Processing fees apply
    3. Select "Pay individual tax" under Personal Tax Payments
    4. Click the blue "Make a Payment" button under Pay Personal Taxes
    5. On the Tax Information screen, enter:
      Reason for Payment: BALANCE DUE
      Apply Payment To: INCOME TAX
      Tax Period for Payment: SELECT YEAR YOU ARE PAYING
    6. Complete the next screens to enter your personal and payment information.
  • Pay Your Alabama Balance
    1. Go to the Alabama payment portal: Alabama Payment Link
    2. Payments: > Make a payment
    3. Under Payment Type, select: Individual Income Tax
    4. Under Type of Payment, select: RETURN PAYMENT
    5. Under ID Type,select: Social Security Number
    6. Complete the next screens to enter your personal and payment information.
  • How to make an IRS Extension Payment

    Please note: An extension only extends the time to file your return and does not include a payment extension. This payment will be applied to the current tax filing year to reduce any potential penalties and interest for late payment.

    1. Go to the IRS payment portal: IRS Payment Link
    2. Choose a payment method: 
      Direct Pay (bank account) - No fees
      Credit/Debit Card or Digital Wallet - Processing fees apply
    3. Select "Pay individual tax" under Personal Tax Payments
    4. Click the blue "Make a Payment" button under Pay Personal Taxes
    5. On the Tax Information screen, enter:
      Reason for Payment: Extension (Do NOT select Estimated Tax—this applies to 2025 taxes, not your 2024 extension!)
      Apply Payment To: 4868 (for 1040, 1040A, 1040EZ) Tax Period for Payment: 2024
    6. Complete the next screens to enter your personal and payment information.
    7. IMPORTANT: Once your payment is complete, please email a copy of your confirmation to info@infinitytaxandfinancial.com so we can ensure it is properly recorded on your return.
  • How to Make an Alabama Extension Payment

    Teaser: An extension only extends the time to file your return and does not include a payment extension. This payment will be applied to the current tax filing year to reduce any potential penalties and interest for late payment.

    1. Go to the Alabama payment portal: Alabama Payment Link
    2. Payments: > Make a payment
    3. Under Payment Type, select: Individual Income Tax
    4. Under Type of Payment, select: Extension Payment
    5. Under ID Type, select: Social Security Number
    6. Complete the next screens to enter your personal and payment information.
    7. Important: Once your payment is complete, please email a copy of your confirmation to info@infinitytaxandfinancial.com so we can ensure it is properly recorded on your return.
  • How to Make an IRS Estimated Payment
    1. Go to the IRS payment portal: IRS Payment Link
    2. Choose a payment method:
      Direct Pay (bank account) - No Fees
      Credit/Debit Card or Digital Wallet - Processing fees apply
    3. Select "Pay individual tax" under Personal Tax Payments
    4. Click the blue "Make a Payment" button under Pay Personal Taxes
    5. On the Tax Information screen, enter:
      Reason for Payment: ESTIMATED TAX
      Apply Payment To: 1040ES
    6. Complete the next screens to enter your personal and payment information.
    7. Important: Once your payment is complete, please email a copy of your confirmation to info@infinitytaxandfinancial.com so we can ensure it is properly recorded on your return.
  • How to Make an Alabama Estimated Payment
    1. Go to the Alabama payment portal: Alabama Payment Link
    2. Payments: > Make a Payment
    3. Under Payment Type, select: Individual Income Tax
    4. Under Type of Payment, select: ESTIMATED PAYMENT
    5. Under ID Type, select: Social Security Number
    6. Complete the next screens to enter your personal and payment information.
    7. Important: Once your payment is complete, please email a copy of your confirmation to info@infinitytaxandfinancial.com so we can ensure it is properly recorded on your return.

IRS and Alabama Contact Information

Should you need to speak with the IRS, please refer to this contact number:

1 (800) 829-1040

Local: 1 (844) 545-5640

Local IRS Office: 5123 Research Dr NW, Huntsville, AL 35805 

You will need to verify your personal information for them to speak with you regarding your taxes. We at Infinity Tax and Financial Planning are unable to speak to the IRS on your behalf.


Should you need to speak with Alabama Department of Revenue, please refer to this contact number:

1 (334) 242-1170 x option 1

You will need to verify your personal information for them to speak with you regarding your taxes. We at Infinity Tax and Financial Planning are unable to speak to the IRS on your behalf.